Frequently Questioned Answers
Many web sites feature a Frequently Asked Questions section, giving
answers to visitor's most common questions. We think it's appropriate here,
since we do not have a cookbook
set of responses to your unique dilemmas, to offer instead a set of Frequently Questioned
What are Frequently Questioned Answers? These are the rules, beliefs,
and imperatives, often insisted upon by all participants, that hold individuals,
teams, and organizations unable to work well together. Working well together
means developing strategies for questioning these answers.
It all starts innocently enough. To help make progress, the organization,
the individual or group, or both, insist upon a strategy that actually
prevents progress. Enforcing this strategy seals the effect, "We have to,
we want to, and we can't!" Many project "problems" are simply the resonance
of individuals, groups, and their organizations tangled in these terrible
binds. Searching for the cause can and does occupy much effort. Identifying
causes rarely resolves anything except someone's need for a story to explain
Successful individuals, groups, and their organizations are often better
at questioning their answers than answering their questions. Questioning
the imperative can "cause" the "problem" behaviors to disappear.
There are five classic tangles, each of which sometimes contributes to
working poorly together.
Working Well Together
True North project guidance strategies can help you identify the answers
that need questioning in your project. We can help you formulate the questions
that can render these binds toothless. We can also show your team members
how to develop the skills to identify their own answers, formulate their
own questions, and create the conditions that will allow them to work well
Learn about our Brief Consulting interventions.
Contact us for details.